At Busby's, caring for our community is at the heart of everything we do. This April, through Busby's Cares, we're proud to partner with Hope House for a donation matching campaign focused on providing support, safety, and stability for individuals and families facing hard times. All month long, donations made to Hope House are being matched, doubling the impact and helping expand access to critical resources for those in need. Hope House serves our community by offering shelter and essential resources to individuals and families in crisis. Their work creates a safe place for people to rebuild, regain independence, and move forward with hope. Through Busby's Cares, our mission is to improve the quality of life for our team, our customers, and our community. Partnering with organizations like Hope House allows us to live out that purpose in a real and impactful way. We invite you to join us in supporting Hope House during this month's campaign. Every donation goes further, every dollar is matched, and every act of generosity helps strengthen our community. Together, we can give more, care more, and do more for those around us.

Busby's Heating & Air Conditioning is proud to announce a new partnership between Busby’s Cares and Golden Harvest Food Bank to help fight food insecurity across the Central Savannah River Area (CSRA). As part of the initiative, Busby's Cares will donate 25 meals for every HVAC checkup completed in 2026. Through this effort, routine heating and cooling maintenance will directly translate into meals for families, seniors, and children facing hunger in our community. “Busby’s Cares is rooted in our purpose of improving the quality of life for our team, our community, and our customers,” said Kristen Munn, President of Busby’s Heating & Air Conditioning. "By tying every HVAC checkup to 25 meals, our customers become part of something bigger – helping us bring comfort not just into homes, but onto tables across our community." Golden Harvest Food Bank serves communities throughout Georgia and South Carolina by distributing food throughout a network of partner agencies and hunger-relief programs. This partnership allows Busby’s customers to make a measurable impact simply by maintaining their home comfort systems. In addition to the meal donation initiative, the Busby's team plans to support Golden Harvest through volunteer efforts and ongoing community awareness campaigns throughout the year. This partnership reflects Busby’s long-standing commitment to community involvement. Through Busby’s Cares, the company continues to extend its mission beyond heating and cooling – striving to improve the quality of life throughout the CSRA. Community members interested in scheduling an HVAC checkup or learning more about Busby’s Cares initiatives can visit https://www.busbys.com/busby-s-cares or follow along on Busby’s Cares social media for updates.

March in Motion: Supporting The RECing Crew through Busby's Cares At Busby's, each month our Busby's Cares initiative is an opportunity to highlight organizations that are making a meaningful difference in the lives of others. In March, we were proud to partner with The RECing Crew, a local nonprofit bringing joy, connection, and opportunity to individuals with disabilities across the CSRA. Founded by families and friends of individuals with disabilities, The RECing Crew was built on a simple but powerful idea: everyone deserves access to fun, enriching recreational experiences. With over 200 participants ranging in age from 6 to 88, their programs create opportunities for people of all abilities to stay active, build friendships, and explore new interests. Their wide range of offerings includes: Art programs, ballet, jazz, and tap dance, chorus and music, MMA, boxing, Karate, jazzercise, recreational sports, baseball leagues, social clubs and group activities. One of the most impactful aspects of The RECing Crew's mission is their commitment to affordability. By keeping program costs low, they ensure that more families can participate without financial barriers. That's where community support plays an important role. Through our March donation matching campaign, Busby's Cares helped amplify every dollar given up to an additional $2,000. Those donations directly support operational costs, equipment, and resources that keep these programs running strong. If you'd like to explore their programs, volunteer opportunities, or ways to give, visit: www.therecingcrew.com

February marked a milestone moment for our Busby's Cares initiative, one that showcased the power of community, collaboration, and shared purpose. We had the honor of spotlighting Mad Hatter Farm, an incredible local organization dedicated to creating meaningful opportunities for individuals with special needs. Mad Hatter Farm is more than just a farm… inspired by and in memory of their daughter Cassie, it's a place where people of all abilities are empowered to grow, learn, and thrive. Their work fills a vital gap in the community as the only handicap-accessible farm and animal sanctuary in the CSRA. What made February especially memorable was how quickly this campaign grew beyond what we imagined. As part of our commitment, Busby’s Cares pledged to match donations up to $2,000. But the momentum didn’t stop there. Inspired by the cause, Maxwell's Plumbing and Drain stepped forward with an incredible offer to match our match - contributing an additional $2,000 once our original match was met. With the support of our community, $4,000 was raised for Mad Hatter Farm. Thanks to the combined matching efforts, that amount was doubled, resulting in an incredible $8,000 total impact. February’s campaign was a perfect example of what we envisioned when we launched Busby's Cares. It's not just about giving; it's about creating a ripple effect of generosity that spreads throughout our community. We're incredibly thankful to everyone who contributed, shared, and supported this effort. And a special thank you to Maxwell's Plumbing and Drain for stepping up and helping take this campaign to the next level. To learn more about Mad Hatter Farm and the difference they are making in our community, visit https://www.madhatterfarm.org

This past January, through our Busby’s Cares initiative, we were proud to spotlight an organization making a difference in our community: Child Enrichment. For decades, Child Enrichment has served as a lifeline for children who have experienced abuse, neglect, or trafficking. Their mission to provide intervention, advocacy, and prevention services has helped protect children and guide them toward healing and hope. Through programs like their Child Advocacy Center and CASA (Court Appointed Special Advocates), they have ensured that every child had a voice and access to the care, support, and resources they needed. These essential services have been provided free of charge, made possible by the generosity of donors and community partners. Through our donation matching campaign, every dollar given to Child Enrichment went twice as far. Busby’s proudly matched donations up to a total of $2,000, amplifying the generosity of everyone who participated. Child Enrichment has served thousands of children across the CSRA, helping them navigate difficult circumstances and find hope again. The support shown in January helped continue that mission by providing safe spaces, advocacy, and resources for children who needed it most. We are incredibly grateful to everyone who gave during this campaign. While January’s campaign has ended, the need for support continues. If you’d still like to make a difference, you can learn more or contribute by visiting their website: https://www.childenrichment.org/donate

Originally published in the 1962 Coleman Bonded Line Bulletin, this article explores how J.C. Busby pioneered trade-in promotions and advertising strategies in the heating industry.

Winter is coming! Participate in the Annual Busby's Coats for Kids through October 30th, 2025

On March 18, 2025, Busby's Heating and Air Conditioning held its 33rd Annual Employee Appreciation and Awards Banquet. Owner, Rick Busby and other managers recognized top performers in each department. Awards were also given for safety, years of service, attendance and sales excellence. Each employee who attended (and their "plus-one") enjoyed a fabulous buffet and dessert from Moe's Southwestern Grill and each received a logo'd duffel bag and numerous door prizes. 2025 represents Busby's 80th year of serving the community. Kristen Munn, Rick's youngest daughter, recently became the company's President. Kristen helped celebrate 2024 wins and accomplishments and spoke about her high hopes for the company and its employees in the years to come.

Busby's Heating & Air Conditioning proudly marks its 80th anniversary in 2025, and with it, a momentous milestone in the company's history—Kristen Munn, Rick Busby’s daughter, has been named the new President, and is the third generation of leadership. JC Busby, Rick's father founded Busby's shortly after World War II in Millen, Georgia. The company has since grown into a trusted name in the heating and air conditioning industry. Over the past eight decades, Busby's has continually expanded its services, introduced new products, and built a reputation for exceptional customer service. The company has also become a pillar of the Augusta community, supporting various local charities and service organizations. Kristen Munn began her career at Busby's over 15 years ago, starting from the ground up as a summer intern. After graduating Magna Cum Laude with a degree in Business Management from Georgia College & State University, Kristen took on various roles at Busby's, as well as, making key contributions to upgrade the company’s technology. Kristen later accepted an opportunity to work as an implementation coach with Nexstar, where she assisted HVAC and plumbing companies across the United States, Australia, and Canada. While at Nexstar, Kristen earned a promotion to Business Coach where she worked directly with owners and General Managers helping them reach their business goals. Kristen recently decided to return to her roots and step into the role of President and future owner of Busby's Heating & AC. Her return to Augusta, alongside her husband Shane and their dogs Boone and Daisy, is a moment of great excitement for Rick, and his wife Tammy, her sister, Lauren and the entire Busby's team. Welcome Home, Kristen and Shane. "I'm so excited and privileged to be on the path to third-generation ownership of Busby's. It's not just about keeping the business in the family, but also about building on what was started and making it my own for the future." Kristen Busby Munn commented on her new position. "It is comforting to know that our company will remain a family-owned business for the third generation and for many years to come. I am so excited to have Kristen take over the realm as President" stated Rick Busby. While much has changed since 1945, the core values that Busby's was built upon—quality, integrity, honesty, and customer satisfaction—remain unchanged. CEO Rick Busby reflects, “These four pillars were the foundation of my father's success, and they will continue to guide our company for many years to come. We remain dedicated to providing the same quality workmanship, reliable service, and customer care that have set us apart since day one."