Our Team

Our Team | Busby's Heating and Air Conditoning Augusta GA

Our Team | Rick Busby



Rick Busby grew up on a farm outside of the small town of Hephzibah, Georgia and graduated from Hephzibah High School in 1977. He attended Georgia Southern College and began working full time for the family business in 1979, after spending years as a summer helper. Rick worked his way through the company from sales, service manager, warehouse, office, Vice President, and finally became President in 2004. Rick is married to his wife Tammy of 30 years and has two daughters, Lauren and Kristen, who are now both working for the company as well. Rick enjoys hunting, fishing, and anything outdoors. He is also a published author and speaker.


General Manager

Kristen graduated from Evans High School in 2011 and Georgia College & State University in 2015 with a degree in Business Management and Magna Cum Laude honors. Kristen began working at Busby’s seasonally when she was 14 years old and joined the Busby Team full time in May of 2015. Outside of the office she enjoys baking, spending time with her dog, and driving her Jeep.



Warehouse Manager

Dustin joined the Busby Team in 2010 and developed expertise in the areas of service and maintenance before working in the warehouse. His skill set lies in organization and inventory management, which he greatly enjoys. Dustin has been married to his wife Brandy since 2007. Together they have one son, Austin, who is 5 years old and the light of their lives.

Tory Bradley

Service Manager

Tory grew up in Augusta and joined the Busby’s team in 2016. He started in our install department as a helper, and shortly after he went to the maintenance department, from there, he went into the service department and earned his NATE certification. In 2019, Tory was promoted to Service Manager. Tory has two boys, ages 27 and 18, in his free time, he enjoys riding off-road motorcycles and saltwater fishing.


Financial Administrator

Sydney was born in Okinawa, Japan and lived in various places before her family settled in South Georgia. She has an undergraduate degree in Business from Wesleyan College in Macon, Georgia, and graduated from Augusta University with a Masters of Business Administration in 2016. She joined the Busby’s Team that same year. Sydney is married to her husband Jonathan of 20 years and in her spare time enjoys playing with her dog and reading.



Sales Lead Coordinator

Lauren (Busby) Ladun graduated from Evans High School in 2007 and Georgia College & State University in 2012. Lauren began working at Busby’s seasonally when she was 14 years old but has been on the Busby Team full time since 2012. Lauren and her husband Joseph have two children, Avett and Caroline.




Comfort Consultant

Tracy graduated from Westside High School in 1981 and Augusta State University in 1986. Tracy joined the Busby Team in 1989 and enjoys baseball, football, and golf. He and his wife Michelle met in middle school and have three children: Brooke, Heath, and Tanner.


Comfort Consultant

Kane joined the Busby team in April 2018. He was born and raised in Augusta, graduating from Cross Creek High School in 2007. Kane and his wife Jordan have two children Maddox and Meyer. He enjoys hockey, reading, and being outdoors with his friends and family.



Comfort Consultant

Tyler resides in North Augusta, SC with his wife Jesse, daughter Kaslyn, and two sons Ty and Carson. Together with his family he enjoys golfing, going to the beach, camping in the mountains, and spending time on their new boat.