1. BUSBY’S HAS BEEN SERVING customers in this area since 1945. BENEFIT – We’ve done thousands and thousands of installations. We know the climate, the codes, and the construction in this area, so we know what works and what doesn’t. You won’t be our guinea pig. Our installation will save you money.
2. EACH YEAR WE INVEST in education for our personnel. Each week we have training classes for continuing education. We employ many technical school graduates, all of our technicians are EPA certified, and many are NATE certified. BENEFIT – Our technicians are polite, courteous and professionally trained, and educated. They are experts at their jobs.
3. WE ARE MEMBERS of the Augusta Chamber of Commerce, North Augusta Chamber of Commerce, U.S. Chamber of Commerce, Air Conditioning Contractors of America, Conditioned Air Associates of Georgia, Refrigeration Engineers Service Society, Better Business Bureau, National Air Duct Cleaning Association, American Society of Heating, Refrigeration, and Air Conditioning Engineers. And serve on the Evans High School Career and Technologies Advisory Board and the Augusta Technical College Advisory Board for Heating and Air Conditioning. BENEFIT – We support our industry and our community by joining and participating in civic, industry, and community organizations.
4. WE USE TOP-QUALITY MATERIALS. We only purchase high-quality products for our service, maintenance, and installation departments, including Carrier heating and cooling products. BENEFIT – The best materials ensure the best job. We don’t cut corners with your investment.
5. OUR EMPLOYEES are skilled professionals, not minimum wage laborers. Many of our installation and service mechanics have been with our company for 10 years or longer. BENEFIT – Our people make the difference. We provide the best installation and service possible because our people care.
6. OUR TRUCKS, TOOLS & FACILITY are state of the art. BENEFIT – We will be there when you need us and perform the job as quickly as possible.
7. WE KEEP AN INVENTORY of over $200,000 in parts and equipment to serve our customers better. BENEFIT – We have what you need in stock, which will save you time and money.
8. WE ARE open eleven hours a day, six days a week, at normal rates to better serve our customers. We have 16 service and maintenance trucks and offer 24-hour emergency service. BENEFIT – Convenience to you at no extra charge.
9. WE INVITE ALL of our customers to our facility to see our showroom, warehouse, sheet metal shop, parts room, training room, and video library. BENEFIT – We are proud of our company. Pride leads to professional work and quality.
10. WE HAVE A QUALITY ASSURANCE SPECIALIST inspect every job after it is completed. He reviews our 44 point checklist and explains your system, and answers your questions. BENEFIT – Peace of mind.
11. WE HAVE A DRUG FREE workplace registered with the State of Georgia. BENEFIT – Quality people in your home, granting you peace of mind.
12. BUSBY’S IS AN AWARD-WINNING TEAM.
Carrier President’s Award – 2020, 2019, 2018
Cyber City’s Best First Place Heating & Air Conditioning Service – 2020, 2019, 2018
Carrier Southeast Georgia District New Dealer of the Year Award – 2016
Carrier Southeast Georgia District Infinity Leadership Award – 2019, 2018, 2017
Carrier Southeast Georgia District Commitment to Continuing Education Award – 2018
Columbia County Magazine Best Heating and Air Conditioning Company – 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010
Augusta Award Program – Best Heating and Air Conditioning Company – 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012
Angie’s List Super Service Award – 2014, 2013, 2012
Augusta Magazine “Best of Home” – Best Heating and Air Conditioning Company – 2013, 2012
Augusta Chronicle Readers Choice Award Best Heating & Air Conditioning Service – 2011, 2010
Better Business Bureau Torch Award for Marketplace Ethics in Business – 2006
Columbia County Community Choice Award for the Best Heating and Air Conditioning Company – 2006, 2005, 2004, 2003
Richmond County Community Choice Award for the Best Heating and Air Conditioning Company – 2006, 2005, 2004, 2003
Excellence Alliance Residential Contractor of the Year Southeast Region – 2003
Special Recognition from the Trane Company as one of the highest scores nationwide on their Customer Satisfaction Survey – 2002
Excellence Alliance Member of the Year – 2002
Excellence Alliance Residential Contractor of the Year Southeast Region – 2000
Conditioned Air Association of Georgia Contractor of the Year – 2000
Augusta Chamber of Commerce Drug-Free Workplace of the Year – 1999
Three-time nominee for Small Business Person of the Year Augusta Chamber of Commerce.
BENEFIT – Our awards prove that we do what we say.
13. WE ARE GOOD CORPORATE CITIZENS. Each year we give back to the community by serving on the Board of Directors of more than six nonprofit organizations. We participate as members of more than six other state and local civic and professional organizations. We make contributions back to the community by supporting more than forty local charities and organizations each year. BENEFIT – We believe supporting our community is our obligation. Everyone benefits.
14. WE ABIDE BY THE RULES. We adhere to all EPA laws and the Clean Air Act. All of our technicians are certified to recover refrigerant. We purchase a permit for every job where it is required. BENEFIT – You never have to worry.
15. WE INVESTED IN STATE OF THE ART TECHNOLOGY AND TRAINING to resolve any comfort problem in a home or business. BENEFIT – We will find a solution to your problem.